Welcome to the return policy section of Royal Youth! We understand that sometimes items may need to be returned, and we aim to make this process as seamless as possible for our valued customers. Please review our return policy below:
1. *Return Eligibility:* Items are eligible for return within 7 days from the date of purchase. To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all tags attached.
2. *Return Process:* To initiate a return, please contact our support team either through email, phone, or live chat. Provide your order number and details of the item(s) you wish to return. Our team will guide you through the return process.
3. *Return Shipping:* Customers are not responsible for the cost of return shipping, such as receiving the wrong item or a defective product. We recommend using a trackable shipping method for returns.
4. *Refunds:* Once we receive and inspect the returned item(s), we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please al for the refund to reflect in your account.
5. *Exchange Policy:* If you wish to exchange an item for a different size or color, please indicate this when contacting our support team for the return process. Exchanges are subject to availability.
6. *Damaged or Defective Items:* In the rare case that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the situation.
7. *Final Sale Items:* Please note that final sale items are not eligible for return or exchange unless they arrive damaged or defective.
Thank you for shopping with [ROYAL YOUTH]. If you have any questions or need further assistance regarding our return policy, feel free to reach out to our support team. Your satisfaction is important to us!